Delivery & Pickup Options - 7 reviews of Harry and David "Everyone is always friendly. Glassdoor gives you an inside look at what it's like to work at Harry and David, including salaries, reviews, office photos, and more. Harry & David is mysteriously popular, it seems to me. Harry & David works with Advertising technology companies such as Facebook Exchange FBX, Aggregate … YUM! Such a breach of trust. All they can do is refund my credit card, but they can't even manage to do that, because they have a hold on the account waiting for the product to come back in stock! BBB Business Profiles may not be reproduced for sales or promotional purposes. THE ABSOLUTE WORST. Now I have 4 days to replace the missing gifts. BBB remains operational and focused on serving our business community. did you know you can change an order with the one purchasing the order never notified? You can call Harry And David at (800) 356-9377 toll free number, write an email, fill out a contact form on their website www.harryanddavid.com, or write a letter to Harry & David, Internet Customer Service, 2500 S. Pacific Hwy, Medford, Oregon, 97501-2675, United States. Complaint. If you would like to contact us by email, phone, fax, or mail, please direct your questions and comments to: Hours:Mon-Fri 5:00am-9:00pm Sat-Sun 6:00am-8:00pm. You can find contact details for Harry And David above. Initial Harry And David complaints should be directed to their team directly. We are dissatisfied. This is the Harry and David company profile. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is a multi-location business.Need to find a different location? So, take a few minutes and reviewit on our site. I canceled the order and H&D would never admit it but if you know someone is getting a fruit of the month gift call h&d with the box information and request the ship to address be changed. Along with sister companies Cheryl's Cookies, The Popcorn Factory, Wolferman's and 1-800-Flowers, this site gives you access to an entire world of choices for any occasion - or for something to treat … Compliments, Complaints & Tips for Harry & David If you have ever experienced their products then you can share your views with us which would be helpful for them to improve and would be helpful for customers to choose the best product. RE: Email Customer Service : Other (#203-865-0149) (LTK5620158260X)From:Harry and David Customer Service Add to ContactsTo:Ron Kramer Reference number: LTK5620158260X Please use this … Jan 11, 2013 harassing mails. Every year I receive at least one of their baskets piled high with mostly paper and air and absolutely dreadful bags of stale, tasteless-at-best unimaginative and uninteresting offerings. Initial Harry And David complaints should be directed to their team directly. Harry & David said the amount for those two months should be $2.7 million, but it has also refused to pay that amount to Convergys, according to … I find better fruit in the discount section of ther grocery store. BBB Business Profiles generally cover a three-year reporting period. Existing reference number **********. Seems Harry & David can't get any deliveries right. Headquarters2500 S Pacific Hwy, Medford, OR 97501-8724, Need to file a complaint? This is a company that consistantly sends insults paid with good intentions. All content is posted anonymously by employees working at Harry and David. Discuss the issues you have had with Harry And David and work with their customer service team to find a resolution. Harry & David also disputes that is owes Convergys $3.17 million for services it provided in November and December. I ordered a fruit basket and it took them five days to deliver it. they even have a super big jelly belly selection! Received the Product and was disappointed. Contact Us. In 2014, Harry & David joined the 1800Flowers.com family of brands. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Harry and David is gift giving synonymous with sending a rotting firosh to someone. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I'll pop in if I'm having a get together and just need some quick fixes for fun dips." All business will get complaints. Still, I accepted that this would be as good as Harry and David could manage and I waited patiently for someone to call to assist me in resolving this issue. I called this company on december 21 and spoke with one of their customer service people. An awful experience all around. As a matter of policy, BBB does not endorse any product, service or business. Harry & David Holdings, Inc. processes gift quality foods and operates retail stores. This company does respond, but not as often as you'd expect them to. Their "cheese" in particular is far below the 'tasteless' stage -- it's just … This person told me that part of the order had been cancelled! Complaint History & Business Rating for Harry David 48650 Seminole Dr, Cabazon, California, 92230, United States. We don't want the product which was delivered we'd like to return it and we certainly don't want the additional product being sent. In this Harry and David reviews, you will be looking at specifically, their Wine of the Month Club offerings. Our company used them until our clients started asking that we NOT send from H&D. Harry & David has a consumer rating of 2.28 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. I called H&D customer service and I was the one being questioned and accused of doing something wrong. I purchased a 6 month fruit of the month club gift for my dad, My crack addict brother went there and called H&D and had the ship to order changed to his home!! Read real customer ratings and reviews or write your own. I placed order number w008252194891xx on december 13, 2016 with the understanding that the order would be delivered “on or before christmas”. I called and was told it would arrive on Thanksgiving day. The business states in its guarantee that, it has "The Strongest Guarantee in the Business You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund." Read more. The company is trying to avoid meeting the terms of the guarantee which it clearly states it will provide. This is the best way to manage and repair your business reputation. Consumers complaining about Harry & David most frequently mention customer service, credit card and gift basket problems. Harry & David has disputed the $3.15 million termination fee. ’cause it has produce, wine, and all the usual harry and david goods. Harry And David reviews (www.harryanddavid.com): Correct the order number of gift boxes to my recipients. Share your voice on ResellerRatings.com Log in Register: Add a Review: Harry & david . (Gold, Brown, White) at Amazon.com. But they're a massive company flying under the 1-800-Flowers umbrella with their own vineyards, labels, bottling, … Contact Harry And David customer service. 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